UPDATED:18 January 2022

The Online Privacy Statement (the “Statement”) applies to the Volker Stevin website (, the “Website”), and explains how Volker Stevin collects, uses and discloses the information that has been collected on the Website. The practices outlined in the Statement comply with the Personal Information Protection and Electronic Documents Act, RSC (“PIPEDA”).

The Statement discloses the privacy practices for and applies solely to information collected by the Website and addresses the following issues:

  1. What personally identifiable information is collected from you through the website, how that information is used and with whom that information may be shared;
  2. What choices are available to you regarding the use of your data;
  3. The security procedures in place to protect the misuse of your information; and,
  4. How you can correct any inaccuracies in the information.

Personal Information, Defined

Under PIPEDA, “Personal Information” means information about an identifiable individual and includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form such as an individual’s age, name, ID numbers, evaluations, comments, existence of a dispute between a consumer and a merchant, and intentions (for example, to acquire goods or services, or change jobs). Personal information does not include business contact information that an organization collects, uses or discloses solely for the purpose of communicating with a person in relation to their employment, business or profession including an employee’s name, title, business address, telephone number facsimile number or email addresses.

Information Collection, Use and Sharing

Volker Stevin is the sole owner of the Personal Information collected on the Website. Volker Stevin obtains information about its website visitors through the use of cookies, and through voluntary disclosure of data by website visitors via email or other direct communication. Volker Stevin may use your information for the following purposes: to discuss issues that you have raised with us directly, to allow use to tailor our customer service to your needs, and to administer site features. Volker Stevin reserves the right to contact you regarding news updates related to our company. Volker Stevin does not sell, share, trade, rent, divulge or otherwise distribute Personal Information.

Your Access to and Control Over Personal Information

The Personal Information collected is be limited to those details necessary for the purposes identified by Volker Stevin. With your consent, Volker Stevin may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, email, or the Website. Personal Information will be maintained in an accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used. You may opt out of any future contacts from us at any time.

Upon request, you can do the following at any time by contacting us via the phone number included below:

  • Inquire about what data Volker Stevin has on file about you, if any;
  • Change/correct any data that Volker Stevin may have as it relates to you;
  • Request that Volker Stevin delete any data we have about you; and,
  • Express any concern you have about Volker Stevin’s use of your data.


To help protect your Personal Information from unauthorized access and use, Volker Stevin uses a combination of security measures and maintains physical, technical, and administrative safeguards designed to protect private information. While Volker Stevin endeavour to protect all Personal Information, it is acknowledged that transmission over the Internet or method of electronic storage cannot be guaranteed to be 100% secure.

Changes to Policy

If Volker Stevin decides to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

You may direct any enquiries with respect to our Online Privacy Statement to Volker Stevin via telephone: +1-403-571-5800.